As newly installed, I can say that it is beautiful and feels great. Our 2 room installation took 2 days. I am still finding staples.
Be Aware of Plush - Ultra Soft Carpeting: most vacuum cleaners will 'lock onto' the fibers and be impossible, or very difficult, to push. Height adjustment is essential on the vacuum cleaner to be used, and/or an adjustable suction relief valve. You could opt to buy a vacuum cleaner that is specially designed for Plush - Ultra Soft carpeting. Do some research.
I had great help for in home measurements and advice for the placement of tile. I also received good assistance from another sales person in the store when selecting the tile. The instillation went smoothly. Installers took the time to tuck the tile under the existing baseboard eliminating need for additional trim on that baseboard. The installation team cleaned up leaving everything as it had been when they arrived. The job was finished in a short period of time with attention to our concerns. Overall I was very pleased with this place of business.
The sales associate was wonderful. He helped me find exactly what I was looking for! We were very happy with the customer service at the store, the installation process and the follow up from the store to see how it all went. Would definitely recommend and purchase here again!
Make sure you have it professionally steam cleaned, as your salesperson will most likely advise, or your carpet will develop odor from your not being able to vacuum it deeply, like regular carpeting. As the salesperson said, "You want the vacuum cleaner brush to just tickle the top of the fibers". So you are only able to vacuum the surface of it on your own.
From the moment we walked in to the big, bright showroom floor with plenty of flooring options, we felt comfortable working with our sales rep, Joe. He stayed with us through the entire process. The two carpet installers were professional, friendly, and very skilled. They cleaned up after the job was done. They were on-time. After the install was completed, Joe followed up with us again to make sure the work was done to our standard, and thanked us for our business. We are happy to recommend Carpet City as a great place for flooring, and will be having them install carpet in our newly renovated basement when the work is completed. Thanks, Carpet City!
I wish I had known that information before selecting this carpet.
Very friendly and helpful!
Carpet City Flooring Center Rhinelander is a US Home Goods Store based in Rhinelander, Wisconsin. Carpet City Flooring Center Rhinelander is located at 3816 Shawnee Ln, Rhinelander, WI 54501, USA.
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